How To Download Cac Certificates

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How to obtain and use DoD PKI/CAC Certificates to access www.iad.gov.

Accessing our Site

Appendix B: Turning Off Compatibility Mode in Internet Explorer STEP 1: If the Menu bar is not displayed, display it using either method listed below:. Press the Alt key on your keyboard. Right-click in the space to the right of the Address bar, then click on the Menu bar. STEP 2: In the Menu bar, click on Tools, then click on Compatibility View settings. Accessing DoD PKI-protected information is most commonly achieved using the PKI certificates stored on your Common Access Card (CAC). The certificates on your CAC can allow you to perform routine activities such as accessing OWA, signing documents, and viewing other PKI-protected information online. For more information about your CAC and the. Select the DOD Class 3 CAC CA certificate if prompted and click OK. Ensure your CAC is inserted in the reader and double click on the message to be read. With the CAC installed, this function is transparent to the user. Department of Defense Public Key Infrastructure (PKI) Air Force Common Access Card (CAC) and PKI Usage Quick.

  • How are certificates used with this site and other protected IAD web sites?

    While some areas on this site are public, other areas require you to join the site in order to access the content.Most of the content can only be accessed if you have a Federal/DoD Public Key Infrastructure (PKI), Personal Identity Verification (PIV) or Common Access Card (CAC) installed in your browser. You do not need to join this site to see the public content. Portions of other IAD web sites also require DoD PKI/PIV/CAC certificates for access. Explicit instructions for joining other IAD web sites are outlined on each site. Your certificate will automatically be recognized after you register if it is correctly installed in your browser.

Common Site Certificate Access Errors

  • Are you getting a site certificate error when trying to access a protected web site?

    This web site uses SSL protection to help secure our content. Access requires that a site security certificate is loaded into your browser. Some areas in this site can only be accessed if you have a Federal/DoD Public Key Infrastructure (PKI), Personal Identity Verification (PIV) or Common Access Cards (CAC) correctly installed in your browser. Portions of other IAD web sites also require PKI/PIV/CAC certificates for access. Access to these sites and pages requires both your personal certificate and site security certificate. There are two ways to avoid site certificate error messages:

    1. Import a DoD Root CA Certificate (preferred).
    2. Add an exception for the web site (Mozilla Firefox only) or create a Trusted Site (IE only).

    While adding an exception is the faster, easier process, you might have to repeat the process for multiple protected DoD web sites. Importing the DoD Root CA Certificate will take a few minutes, but it is the more thorough solution. You should only have to import it once per browser.

    You may see some other messages, usually alerts, rather than error messages, even when everything is installed correctly.

Obtaining a DoD PKI/CAC Certificate

  • How do I obtain a DoD PKI client certificate?
    This site does not issue certificates , however one is recommended for easier and more secure access.
    DOD PKI client certificates include 1 identity, 1 email signature, and 1 email encryption certificate, and may be obtained from the DoD free of charge. DoD PKI certificates are available as software certificates (private keys stored in three .p12 files) or on Common Access Cards (private keys embedded in CAC). DoD Contractors may obtain CACs if their government sponsor deems it necessary.
    In order for you to obtain a DOD issued certificate users must fulfill one of three requirements:
    • Be active duty, reservist, or a DOD civilian.
    • The user must work on site at a military or government installation.
    • User is a DOD contractor that works on GFE equipment.
    If you do not work on DOD GFE, you will need to obtain IECA client certificates (identity, email signature and email encryption certificate). PKI client certificates issued by IECAs are available as software certificates only. The IECA vendors require payment for PKI client certificates.
  • How do I obtain a DoD PKI client certificate as a Civilian Contractor?
    Software Certificates may be obtained from the DoD if you fulfill one of the requirements listed above. You must contact your Local Registration Authority (LRA). Your DOD sponsor will be able to provide information on contacting your LRA. Obtain a 'Certificate Registration Instructions'(CRI) sheet from the LRA. The CRI contains your user number and one time password which you will need to obtain your personal DoD certificate. Provide the LRA:
    • Picture form of identification
    • A signed PKI User Responsibility Form
    Your LRA may request that you completeDD Form 2842. If so, please read theDD Form 2842 Instructions.
    If you do not fulfill one of the above requirements, anIECA/ECA certificate must be purchased from one of the three DOD approved vendors. More information is listed below in 'How do I obtain an IECA/ECA client certificate.'
    Hardware Certificates in the form of a CAC may be obtained by DoD Contractors if their government sponsor deems it necessary. Use the link listed below to determine the nearest DEERS/RAPIDS office.
  • How do I obtain a Common Access Card (CAC)?
    To obtain a Common Access Card (CAC), contact DEERS/RAPIDS personnel. To locate the nearest DEERS/RAPIDS office (1-800-372-7437), visit theRAPIDS Site Locator (accessible from all domains) and search by city, state, or zip code.
    Please note that a smart card reader and middleware are required for your Operating System to access the CAC PKI certificates. Eligible contractors must complete Section I and have their government sponsor complete Section III ofDD Form 1172-2 prior to visiting a DEERS/RAPIDS office.
  • How do I obtain an IECA/ECA PKI client certificate?
    To obtain -Interim- External Certificate Authority (-I-ECA) certificates, visit theIASE External Certificate Authority link (lists the 3 steps to obtain an -I-ECA certificate).

Have Questions?

NOTE:

Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email or any CAC enabled websites

Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x) or Big Sur (11.xx.x) will need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm AND reenable the native smart card ability (very bottom of macuninstall link above)

If you purchased your Mac with OS Catalina (10.15.x) or Big Sur (11.xx.x) already installed, you can skip the uninstall part above and follow the instructions below.

6 'high level' steps needed, follow down the page to make this a painless systematic process

1.Is your CAC reader 'Mac friendly'?
2.Can your Mac 'see' the reader?
3.Verify which version of Mac OS you have
4.Figure out which CAC (ID card) you have
5.Install the DoD certificates
5a.Additional DoD certificate installation instructions for Firefox users
6.Decide which CAC enabler you want to use (except for 10.12-.15 & 11)

Step 1: Is your CAC reader Mac friendly?

Visit the USB Readers page to verify the CAC reader you have is Mac friendly.

Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly.

'Some, not all' CAC readers may need to have a driver installed to make it work.

NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).

Information about these specific readers are in Step 2

Step 2: Can your Mac 'see' the reader?

Plug the CAC reader into an open USB port before proceeding, give it a few moments to install

Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'

Step 2b: Click 'System Report...' (button)

Step 2c: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2c1 for specific reader issues.

Step 2c1: Verify firmware version on your SCR-331, SCR-3310 v.20, GSR-202, 202V, 203, or SCR-3500a reader. If you have a reader other than these 6, Proceed directly to step 3

Step 2c1a-SCR-331 reader

If your reader does not look like this, go to the next step.

In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.25, you need to update your firmware to 5.25. If you are already at 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

New cac card certificates windows 10

Step 2c1b-SCR-3310 v2.0 reader

If your reader does not look like this, go to the next step.

In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCR3310 v2.0 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 6.02, it will not read the 'G+D FIPS 201 SCE 7.0' CAC on Mac OS 11.xx.x or 10.15.7. I contacted HID (the company that makes these readers) on 14 DEC 2020 to find a way to update the firmware to 6.02. They said there is not firmware update for the reader. If your reader is older, you may need a new one. Please look at: https://militarycac.com/usbreaders.htm to find a compatible one. If you are already at version 6.02, your reader should work fine on your Mac and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2c1c-SCR-3500A reader

If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work on most Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open

Step 3: Verify which version of MacOS you have?

(You need to know this information for step 6)

Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'

Step 3b: Look below Mac OS X for: Example: Version 10.X.X, or 11.X

Step 4: Figure out which CAC (ID Card) you have

(You need to know this information for step 6)

Look at the top back of your ID card for these card types. If you have any version other than the six shown below, you need to visit an ID card office and have it replaced. All CACs [other than these six] were supposed to be replaced prior to 1 October 2012.

Find out how to flip card over video

Step 5: Install the DoD certificates (for Safari and Chrome Users)

Go to Keychain Access

Click: Go (top of screen), Utilities, double click Keychain Access.app

(You can also type: keychain access using Spotlight (this is my preferred method))

Select login (under Keychains),and All Items (under Category).

Download the 5 files via links below (you may need to <ctrl> click, select Download Linked File As... on each link) Save to your downloads folder

How To Download Cac Certificates To Desktop

Please know... IF You have any DoD certificates already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.

https://militarycac.com/maccerts/AllCerts.p7b,

https://militarycac.com/maccerts/RootCert2.cer,

https://militarycac.com/maccerts/RootCert3.cer,

https://militarycac.com/maccerts/RootCert4.cer, and

Double click each of the files to install certificates into the login section of keychain

Select the Kind column, verify the arrow is pointing up, scroll down to certificate, look for all of the following certificates:

DOD EMAIL CA-33 through DOD EMAIL CA-34,

DOD EMAIL CA-39 through DOD EMAIL CA-44,

DOD EMAIL CA-49 through DOD EMAIL CA-52,

Military Cac Reader Software Download

DOD EMAIL CA-59,

DOD ID CA-33 through DOD ID CA-34,

DOD ID CA-39 through DOD ID CA-44,

DOD ID CA-49 through DOD ID CA-52,

DOD ID CA-59

DOD ID SW CA-35 through DOD ID SW CA-38,

DOD ID SW CA-45 through DOD ID SW CA-48,

DoD Root CA 2 through DoD Root CA 5,

DOD SW CA-53 through DOD SW CA-58, and

DOD SW CA-60 through DOD SW CA-61

NOTE: If you are missing any of the above certificates, you have 2 choices,

1. Delete all of them, and re-run the 5 files above, or

2. Download the allcerts.zip file and install each of the certificates you are missing individually.

Errors:

Error 100001 Solution

Error 100013 Solution

You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates

You need to manually trust the DoD Root CA 2, 3, 4, & 5 certificates

Double click each of the DoD Root CA certificates, select the triangle next to Trust, in the When using this certificate: select Always Trust, repeat until all 4 do not have the red circle with a white X.

You may be prompted to enter computer password when you close the window

Once you select Always Trust, your icon will have a light blue circle with a white + on it.

The 'bad certs' that have caused problems for Windows users may show up in the keychain access section on some Macs. These need to be deleted / moved to trash.

The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x

or DoD Interoperability Root CA 1 or CA 2 certificate
DoD Root CA 2 or 3 (light blue frame ONLY) certificate
or Federal Bridge CA 2016 or 2013 certificate
or Federal Common Policy CAcertificate
or or SHA-1 Federal Root CA G2 certificate
or US DoD CCEB Interoperability Root CA 1 certificate

If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding

Clearing the keychain (opens a new page)

Please come back to this page to continue installation instructions.

Download Cac Certificates Mac

Step 5a: DoD certificate installation instructions for Firefox users

Download

NOTE: Firefox will not work on Catalina (10.15.x), or last 4 versions of Mac OS if using the native Apple smartcard ability

Download AllCerts.zip, [remember where you save it].

double click the allcerts.zip file (it'll automatically extract into a new folder)

Option 1 to install the certificates (semi automated):

From inside the AllCerts extracted folder, select all of the certificates

<control> click (or Right click) the selected certificates, select Open With, Other...

In the Enable (selection box), change to All Applications

Select Firefox, then Open

You will see several dozen browser tabs open up, let it open as many as it wants..

You will eventually start seeing either of the 2 messages shown next

If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

or

'Alert This certificate is already installed as a certificate authority.' Click OK

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Option 2 to install the certificates (very tedious manual):

Click Firefox (word) (upper left of your screen)

Preferences

Advanced (tab on left side of screen)

Certificates (tab)

View Certificates (button)

Authorities (tab)

Import (button)

How To Download Cac Certificates To Computer

Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.

Note: You have to do this step for every single certificate

Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK

Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Step 6: Decide which CAC enabler you can / want to use

Only for Mac El Capitan (10.11.x or older)

After installing the CAC enabler, restart the computer and go to a CAC enabled website

NOTE: Mac OS Sierra (10.12.x), High Sierra (10.13.x), Mojave (10.14.x), Catalina (10.15.x), and Big Sur (11.1) computers no longer need a CAC Enabler.

Try to access the CAC enabled site you need to access now

How To Download Military Cac Certificates

Mac support provided by: Michael Danberry